Frequently Asked Questions
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We are continually to assisting customers from around the globe through our well-rounded and knowledgeable staff. Our aim is to broaden our service to accommodate more websites, with hundreds of subscribers each day. We have received a lot of queries and you can check some of them in our FAQ portion. Furthermore, we are available for your call 24/7 via our phone number +1-855-286-3344 +44-808-175-0538 or email at [email protected]. We also offer live assistance through our exceptional live support feature.
I didn't discover a solution for my inquiry. How can I reach somebody?
Well we are sorry to hear that you did not find the answer to your question, but we want to hear from you, so call us at +1-855-286-3344 +44-808-175-0538 or email us at [email protected] and we will get you the answers you need.
I think I have lost my password. Would you be able to help me?
Of course we can!!! You can send us an email at [email protected] or call us at +1-855-286-3344 +44-808-175-0538. You can even try our Forgotten Password Link.
Can I use any browser?
Of course you can!!! Chrome, Firefox, Safari even IE works with our site. Check us out on any of them.
How do I change my email address?
You can change your email address by logging in and clicking on your account info. Click edit and then change your info (make sure to press save). If you need assistance please send us an email at [email protected] or call us at +1-855-286-3344 +44-808-175-0538.
Is there a way I can change my price plan?
Of course!!! Just give us a quick call at +1-855-286-3344 +44-808-175-0538 or email at [email protected] and we will be happy to go over all the price points and help you change to your preferred plan.
Can I send you money thorough the mail?
NO!!! We do not accept cash through the mail. We do however accept cheques, money orders or credit cards.
My payment didn’t show up on my credit card right away.
It normally takes a few days for the information to show up on your statement. That is totally normal. If you have further questions please send us an email at [email protected] or call us at +1-855-286-3344 +44-808-175-0538.